Legal notice
Legal Notice
Last updated: 11 August 2026
This website, heypuca.com, is operated by:
Trading Name: PUCA
Email: support@heypuca.com
Website: heypuca.com
PUCA sells products to customers in the United States through this website.
Website Ownership
The content on heypuca.com, including the PUCA name, logo, graphics, photographs, product images, website copy and promotional materials, is owned by or licensed to PUCA unless otherwise stated.
You may not reproduce, modify, distribute, republish or commercially use this content without prior written permission.
Product Information
We make reasonable efforts to ensure that product descriptions, pricing, compatibility details, specifications and images are accurate.
Actual product colours and display appearance may vary depending on device screens, photography and normal manufacturing variation.
Because PUCA uses e-ink display technology, displayed images may look different from images shown on a conventional LCD or OLED screen.
Third-Party Trademarks
Apple, iPhone and other third-party trademarks, names and logos belong to their respective owners.
References to iPhone models are used solely to identify product compatibility.
PUCA is not affiliated with, sponsored by or endorsed by Apple Inc.
Customer Images
Customers are responsible for ensuring that they have permission or the necessary legal rights to use any photographs, artwork or other content displayed using PUCA products.
PUCA does not claim ownership of customer-selected images simply because those images are displayed on a PUCA product.
Shipping and Online Orders
PUCA aims to ship orders within the timeframe stated at checkout or elsewhere on the Site.
Under US Federal Trade Commission rules, online sellers must have a reasonable basis for advertised shipment times. If no shipment timeframe is stated, the general rule requires shipment within 30 days. If a seller cannot ship as promised, it may need to obtain the customer's consent to the delay or issue a refund.
Our current shipping terms are described separately in our Shipping Policy.
Returns and Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy.
Nothing in this Legal Notice is intended to limit rights that customers may have under applicable US federal or state law.
The FTC also recommends that online sellers clearly disclose their return and refund conditions before purchase.
External Links and Third-Party Services
Our Site may contain links to or use services provided by third parties, including Shopify, payment processors, fulfilment providers, analytics services and shipping providers.
PUCA is not responsible for third-party websites, services, privacy practices or content beyond our reasonable control.
Copyright Complaints
If you believe content hosted directly on heypuca.com infringes your copyright, contact us at:
Email: support@heypuca.com
Please include sufficient information to identify the copyrighted work and the material you believe is infringing.
If PUCA later operates a service where users publicly upload or store content on our systems, additional DMCA procedures may be appropriate. Certain online service providers seeking DMCA safe-harbour protection must publicly identify and register a designated copyright agent with the US Copyright Office.
For your current model, where customers transfer an image from their own phone to their physical case, a full DMCA agent section is probably unnecessary.
Limitation of Liability
To the extent permitted by applicable law, PUCA is not responsible for indirect or consequential losses resulting solely from use of this website or reliance on website information.
Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded.
State and Federal Law
PUCA sells products to customers across the United States.
Certain consumer protection, privacy, tax and ecommerce requirements may vary by state. Federal requirements may also apply. The IRS likewise notes that state-level business requirements should be checked separately from federal requirements.
Nothing in this Legal Notice is intended to waive rights that cannot legally be waived under applicable law.
Applicable Policies
Use of heypuca.com and purchases made through the Site are also governed by our:
- Terms of Service
- Privacy Policy
- Shipping Policy
- Return & Refund Policy
If any store policy conflicts with mandatory applicable law, the mandatory legal requirement will apply.
Contact
For legal or customer service enquiries:
PUCA
Email: support@heypuca.com